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About

Vallarta Food Tours

Vallarta Food Tours created this “off-the-beaten-path” food tour because of their passion for the Mexican culture and Puerto Vallarta. Their goal is to make sure all participants have a fantastic time and leave with true insight on the beautiful city of Puerto Vallarta.

  • Shape Puerto Vallarta, Mexico
  • Joined in 2017
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Favorite Feature

Customer Feedback

Paul and his team are big proponents of customer feedback. They find that any type of feedback is important to better know how their business is performing. Broadly makes it super easy for them to gather all feedback and they love how they have the opportunity to follow up and make things right with participants.

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The Results

New Employees and Customers

Vallarta Food Tours has seen exciting growth in the past couple of years. They hired on two new office administrators to help with the increased business coming in. They’ve also found that customers find them from further distances, which they attribute to their improved visibility online and their great presence on both Google and TripAdvisor. The new reviews that Broadly’s helped them get has really made a difference overall.

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From The Owner

Broadly has enabled us to reach out to our happy and unhappy customers and gather reviews on many platforms: TripAdvisors, Google, Yelp, ect. Also, being able to identify the unhappy customers and having the opportunity to follow up is important to us.

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