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Google Sheets is a web-based spreadsheet offered by Google Drive. It allows businesses and customers to create, edit and collaborate with others on the spreadsheets from your computer, tablet or mobile phone.

Since Google Sheets is apart of the Google Drive family, it is used by a variety of different businesses all over. Broadly has successfully connected to Google Sheets for HVAC companies, caterers, pool services and those in the hospitality industry.

How It Works:

Broadly connects with your Google Sheets through our third-party integration system, Zapier. We will take care of setting up the connection after gaining access to your Google Sheet and will automatically pull your customer information every time you add a new row to your sheet. This connection allows for easy follow-up with your customers on a daily basis.

“Broadly has enabled us to reach out to our happy and unhappy customers and gather reviews on many platforms: TripAdvisors, Google, Yelp, ect. Also, being able to identify the unhappy customers and having the opportunity to follow up is important to us.”

Vallarta Food Tours
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