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Burkell Plumbing

Burkell Plumbing is a three-generation family business that was started in 1945 and is highly qualified in all aspects of plumbing, heating and air conditioning. Jake Newman, the President of Burkell Plumbing is determined to continue the tradition of providing the best service to Burkell’s valued customers in addition to retaining a family tradition of craftsmanship and doing the job right.

  • Shape Sausalito, CA
  • Joined in 2016

Favorite Feature: Ease of Use

Burkell Plumbing was having trouble getting people to engage with their brand, online. Getting reviews was difficult and the team worked with several review-generation companies that didn’t deliver on their promises. After joining Broadly’s team, Burkell Plumbing sees more and more customers praising their work online. Their favorite thing about Broadly is how easy the program is: from the customer service, to the way Broadly follows up with their clients. Reviews have become a number one priority now that they’ve seen how much business reviews have brought in.


The Results: Revenue & Staff

The growth that Burkell Plumbing has incurred over the past year has been outstanding. Since opening their doors in 1945, they only had 2 reviews. Now, they have over 181 total reviews! As a result, they have seen a 20% increase in annual revenue and they continue to hire new staff to help with the business overflow. In May of 2016 they had 5 staff members which has increased to 14 team members. Pre-Broadly, businesses were showing up before them in search results who weren’t even in Sausalito. Now, they have the most reviews in the area and continue to increase their ranking online!


From The Owner

Broadly is the first company that I’ve used in 10 years that I’ve actually seen results on Google and the money that we’re spending working for us. My favorite thing is the fact that I can see our numbers and reviews actually growing.


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