Broadly Reputation Management with AI

Build trust, boost reviews, and grow your business — with less effort.

Your online reputation matters. Most customers check reviews before choosing a business, and what they see can make or break their decision. Broadly’s AI reputation features help you collect more reviews, respond faster, and understand customer feedback — all from one simple place.

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More reviews, more trust, more business

Respond faster
with AI
Collect
more reviews
Rank higher
on Google
Undertand
customer sentiment
Save time
with automation

AI-powered tools for a stronger reputation

Send review requests by email or text message

Get more reviews and build trust

Automatically ask customers for reviews by text or email after a job or purchase. Broadly’s AI helps respond to every new review with a thoughtful, on-brand reply that matches the tone of the feedback — helping you build credibility, boost ratings, and show customers you care.

Understand customers and build loyalty

Go beyond star ratings. Broadly collects quick customer feedback after each interaction so you can understand how people really feel. Spot happy customers who are likely to come back — and catch issues early so you can fix them before they turn into public reviews.

Automate review requests with the tools you already use

Broadly connects with tools like QuickBooks, Jobber, and PetExec to automatically send review requests and feedback surveys at the right time. Everything stays in sync, follow-ups happen automatically, and your reputation grows without extra manual work.

Turn reviews into visibility and new customers

More positive reviews help your business show up higher in local search. Broadly highlights patterns in customer feedback to support your marketing and SEO, and makes it easy to share your best reviews on your website or social media — turning trust into new business.

Manage your entire reputation in one place

See all your reviews, feedback, and online mentions in one simple dashboard. Broadly’s AI helps manage responses on sites like Google and Facebook, surfaces insights in real time, and alerts you to issues early — so you stay proactive, not reactive.

“Broadly's review software has been an extremely useful tool in my marketing efforts. I work for a small local auto business, and Broadly has helped us get reviews quickly and increase brand recognition and trust. We are set to be the most-reviewed business in our industry by the end of the year.”

— Ethan J, Quality Import Service

Manage reviews across all the sites that matter

+ More! New review sites are added frequently so your business is always covered.

Social Media Manager

Consolidate and manage social media content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn all from one place.

Local SEO

Keep business information updated on 40+ listings across the web: Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, CitySearch, and dozens more.