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As a small business owner, your current customers are unmistakably one of the most vital components of your company’s success. Keeping your customers happy and returning for more pays off. On average, a repeat ...

Customer relationship marketing is key to helping any small business owner create valuable ways to reach their customers. To put plainly, customer relationship marketing aims to leverage customer loyalty with marketing efforts, so ...

Did you know that 543, 000 new business get started every month? That means more competition for your local business, but not to worry! There are plenty of ways to keep your customers loyal ...

In Spring of 2018, Facebook started improving the way reviews are left on business pages. In the past, a review would consist of a paragraph explaining a person’s experience along with their rating. ...

Customers are the most important part of any business. Keeping a close eye on every interaction and review your company receives is vital. It’s impossible to monitor offline word of mouth but it ...

We talked with Joel Klettke, the owner of Case Study Buddy, on how a well-crafted case study can boost a company’s profits and help them close more potential customers.  Creating your own case ...