BROADLY SPEAKING

Get Broadly Blog updates in your inbox

















how to build relationships with customers

How To Build Relationships With Customers

As a small business owner, your current customers are unmistakably one of the most vital components of your company’s success. Keeping your customers happy and returning for more pays off. On average, a repeat ...
How Customer Relationship Marketing Can Grow Your Business

How Customer Relationship Marketing Can Grow Your Business

Customer relationship marketing is key to helping any small business owner create valuable ways to reach their customers. To put plainly, customer relationship marketing aims to leverage customer loyalty with marketing efforts, so ...
what is customer retention definition

What is Customer Retention?

Did you know that 543, 000 new business get started every month? That means more competition for your local business, but not to worry! There are plenty of ways to keep your customers loyal ...
Broadly Promoted Facebook Reviews

How To Ask For Recommendations on Facebook

In Spring of 2018, Facebook started improving the way reviews are left on business pages. In the past, a review would consist of a paragraph explaining a person’s experience along with their rating. ...
customer relationship management examples

Customer Relationship Management Examples

Customers are the most important part of any business. Keeping a close eye on every interaction and review your company receives is vital. It’s impossible to monitor offline word of mouth but it ...
Reputation management Strategy

Online Reputation Management Strategy

Most people at some point in their life, have had negative things said about them. Negative comments use to be shared with only a few friends, family members, or co-workers. Now, through the ...

Sharing Some Good News

Today, we have the opportunity to share some good news for our company: Broadly has raised $10M in investment capital, thanks to our partners Foundry Group, Calibrate Ventures, and Team Builder Ventures. What ...