Free Marketing Ideas For Growing a Small Business
Marketing can be a challenge for a lot of businesses but it doesn’t have to be. It also doesn’t have to be expensive. Here’s everything you need to know about how to market ...
How To Manage Customer Communications For Your Automotive Shop
Like any business that relies on repeat customers for growth, auto repair shops need to make customers happy. The best way to achieve high levels of customer satisfaction and inspire loyalty is through ...
Guide To Marketing Your Plumbing Business
Your marketing strategies need to ensure your plumbing company gets noticed by today’s consumers. When in need of plumbing expertise, most people will turn straight to Google and search “ plumber near me”. ...
Customer Service Management For Local & Small Business Owners
Customer support is all about communication and customer satisfaction. To deliver the best possible customer service experience, you have to be responsive, helpful, and knowledgeable. The demands on customer service representatives are varied. ...
How To Grow Your Business With Text Messaging
More than 5 billion people regularly use text messages to communicate throughout the world. Of those, more than 277 million are Americans over the age of 12. It’s hard to imagine that 30 ...
Guide To Auto Repair Marketing
Building a profitable local auto repair business means working to ensure there’s a steady stream of new customers coming in so there’s plenty of work to do. Repeat customers are always a possibility ...
Why Customer Service Chat Matters In Business
In this era of instant gratification, people want information quickly and easily. Webchat delivers answers when and where customers need them – instantly and directly to their devices. Good customer service aims to ...
Local Business Statistics
A local business is any business that serves a local market and is not part of a national chain, and they are essential. In fact, local businesses are often the backbone of the ...
Small Business Statistics
When it comes to the work environment of most Americans, it is the small business sector that the majority are employed. A small business is defined as any business that employs less than ...