Broadly Speaking

2 days ago

How To Create A Google Review Link To Send Your Customers

If you want to get business from the 4 billion people worldwide using the internet, then you should be paying attention to Google. Not only do you want your company listed on Google, but ...

1 week ago

Nextdoor Reviews: How They Can Help Your Small Business

If utilized correctly, Nextdoor could be a great opportunity for your business’s growth! Nextdoor is a social network for neighborhoods requires a physical address and confirmation for you to be accepted. Once you’re in, ...

2 weeks ago

8 Customer Service Tips To Keep Customers Happy & Coming Back

As a business owner, you know that keeping customers is important. But do you know how important? Let’s let the data do the talking. According to Harvard Business School, increasing customer retention rates ...

3 weeks ago

8 Customer Service Skills That Every Employee Needs

It’s a cutthroat world out there so your business needs to be prepared. Training your customer service representatives on what to say and how to say it is the first step. The truth ...

4 weeks ago

Customer Feedback Question Examples

Don’t you wish you could gauge how satisfied your customers are? You can, by conducting a customer feedback questionnaire. These handy surveys are a smart way to get in your customers’ heads. You ...

1 month ago

How To Write A Customer Feedback Survey

Think about all those customers you’ve serviced. Wouldn’t it be nice to get detailed feedback from them? Sometimes, the most important revelations about your business are made through customer feedback surveys. These questionnaires, ...

1 month ago

How to Remove Google Reviews

It’s difficult to avoid negative comments online—especially with all the fake reviewers and bots out there circulating the internet. So, before you start rage-typing a response to the negative reviewer, be sure to read ...

2 months ago

Top Auto Industry Blogs

Whether you are a car dealer, auto mechanic, or providing other services in the auto industry you are aware of the constantly evolving technology and products coming out every year. It’s hard to ...

2 months ago

How Online Reviews Impact Your Auto Business

If you work in the auto industry you know that word of mouth is the lifeblood of your business. When you have happy car owners, they’ll gladly recommend your business to their family, friends, and ...