While you're on the job, we're keeping your calendar full.

Over 16,000 local pros use Broadly to turn missed calls into booked jobs.

Broadly 24/7 AI Workforce Package

$799/month

Roughly $26/day—less than the cost of a single missed lead.

Book a demo

What's Included

One integrated system that manages your calls, leads, and reputation—automatically.

  • Capture every lead and book estimates 24/7

  • Keep your social media active with zero manual effort

  • Capture every conversation with sales coaching insights

  • Get found on 70+ sites like Google and Apple Business

  • See exactly where you land in local search

  • Get more positive reviews & respond instantly

  • Missed call SMS text-back — never lose a customer when you can't answer

  • Professional Website — high-converting, live in <7 days

  • Drive repeat business with automated email & SMS campaigns

  • Completely set up for you by the Broadly team

small business owner packing orders

Stop losing jobs to the guy who answers faster.

You're great at your trade, but you can't be on a ladder and on the phone at the same time. Every time a call goes to voicemail, that customer is already Googling your competitor. Broadly's AI Workforce handles the “busy work” so you can focus on the “billable work.”

Is it worth $799 a month?

A human receptionist costs $3,000+ a month. Piecing together five different software tools costs $600+ and they often don't talk to each other.

The Broadly math is simple: If this system saves just one job a month from going to a competitor, it has already paid for itself. Most of our clients see the ROI in the first 30 days.

Frequently Asked Questions

Real answers to the questions our team hears most often.

Pricing & what's included

How much does Broadly cost per month?

Broadly's AI Workforce Package is $799 per month — about $26 per day. That price includes an AI Receptionist that answers calls 24/7, automated review responses, AI-managed social media posts, a custom-built website, and listings on 70+ directories like Google and Apple Business. New customers may qualify for additional pricing options during onboarding.

What's included in the Broadly AI Workforce Package?

The Broadly AI Workforce Package includes five integrated services in one platform: an AI Receptionist that answers every call, text, and web chat 24/7; an AI Reputation Specialist that responds to Google and Facebook reviews; an AI Social Media Manager that posts weekly; a professional website live in seven days; and listings synced to 70+ directories including Google, Apple Business, Bing, and Yelp. Setup is fully done-for-you by Broadly's team.

Are there any setup fees or hidden costs with Broadly?

No, Broadly has no setup fees, hidden charges, or per-user fees. The monthly price covers everything in the AI Workforce Package — setup, website build, AI tools, listings sync, and ongoing support. We have optional add-ons, such as paid advertising (Google Ads or Meta Ads), which is billed separately if you choose to run campaigns.

Do you offer an annual or paid-in-full discount?

Yes, customers who pay annually receive an additional discount on top of the monthly rate. Ask your account executive about the current paid-in-full offer during your onboarding call — it's the lowest price Broadly offers. The annual plan still includes cancel-anytime flexibility with a prorated refund on unused months.

Why is Broadly $799 a month? What's the value?

Broadly is $799 a month because it replaces five or more separate services for one flat price. A dedicated receptionist costs $3,000+ per month, a marketing agency runs $1,000–$3,000, a website builder plus hosting is $100+, and standalone review and social tools add another $200–$400. Broadly bundles the equivalent of $3,199 in services into a single platform with everything connected.

Contracts, Cancellation & Guarantee

Is there a contract or long-term commitment?

No, Broadly has no long-term contract. You're billed month to month and can cancel anytime if you're not seeing value. Broadly is built to earn your business every month rather than lock you in. Most customers stay because the system pays for itself within the first 30 days.

Can I cancel my Broadly subscription anytime?

Yes, you can cancel Broadly at any time with no cancellation fees, no penalty, and no minimum term. Just contact your account team or support, and your billing stops at the end of the current month. There's no paperwork and no phone-tree runaround — cancellation is handled the same day.

Does Broadly offer a money-back guarantee?

Broadly's cancel-anytime policy is the guarantee. If you don't see value in your first month, you can cancel and stop being billed — no fees, no questions. Most customers see ROI within the first 30 days because a single new job typically pays for the entire month.

Setup, onboarding & support

How fast can Broadly be set up?

Your AI Receptionist goes live within 48 hours of signup, and your custom website is ready for review in seven days. Broadly's team handles the full setup — you don't have to configure anything yourself. Most clients start capturing leads on the very first day of service.

Do I have to set up Broadly myself?

No, Broadly is fully done-for-you. Your dedicated onboarding specialist sets up your AI Receptionist, builds your website, syncs your directory listings, and configures your review and social tools. You only need to provide basic business info — services, hours, photos, and how you want calls handled. Most owners spend less than 30 minutes on setup.

Do I need to be tech-savvy to use Broadly?

No, Broadly is designed for owner-operators who don't have time for complicated software. Everything runs in one inbox you can use from your phone, and the AI handles the work in the background. If you can text and check email, you can run Broadly. Your account team also provides ongoing support whenever you need help.

What's Broadly's customer support like?

Broadly provides customer support via phone, email, and chat, plus a dedicated account team for every customer. Most issues are resolved on the same day, and onboarding includes one-on-one walkthroughs. Support is included at no extra cost in your monthly subscription.

AI Receptionist & Conversations

How does Broadly's AI Receptionist work?

Broadly's AI Receptionist answers every missed call, text message, and web chat within seconds — 24 hours a day, seven days a week. It greets callers in your business voice, asks qualifying questions, books estimates on your calendar, and texts back any caller who hangs up. You stay focused on your work while it handles the front desk.

Will the AI sound natural to my customers?

Yes, Broadly's AI is trained to sound like a friendly human receptionist, not a robot. It uses natural conversation, your business name, and your specific services and hours. Most customers don't realize they're talking to AI until you tell them — and even then, they're glad someone answered immediately instead of getting voicemail.

Can Broadly's AI book appointments on my calendar?

Yes, the AI Receptionist books appointments and estimates directly on your calendar in real time. It checks availability, confirms with the customer, and sends a calendar invite plus an SMS confirmation. You can customize what types of jobs it can book, how far out it can schedule, and which time slots are protected for personal use.

What's Broadly's customer support like?

Broadly provides customer support via phone, email, and chat, plus a dedicated account team for every customer. Most issues are resolved on the same day, and onboarding includes one-on-one walkthroughs. Support is included at no extra cost in your monthly subscription.

What happens if I miss a call while I'm on a job?

Broadly's AI Receptionist picks up immediately when you can't answer, qualifies the lead, and either books the estimate or sends you the customer's details by SMS. The system also sends a missed-call text-back to anyone who hangs up before the AI answers, so no caller is ever left wondering whether they reached a working business.

Does Broadly work in Spanish?

Yes, Broadly's AI Receptionist answers calls, texts, and web chats in both English and Spanish, switching automatically based on what the customer speaks. This is built for U.S. service businesses with bilingual customer bases — you don't lose a Spanish-speaking lead just because no one in your shop is at the phone. Onboarding and support are also available in Spanish.

Websites, Reviews & Reputation

What if I already have a website?

You don't need to start over. Broadly will either upgrade your existing website or build a high-converting landing page designed specifically for your ads and lead capture — whichever serves your business best. Either way, your AI Receptionist, review tools, and listings sync work seamlessly with your current site.

Will I own my Broadly website?

Yes, your website content and domain stay yours. Broadly builds and hosts the site as part of your subscription, but if you ever leave, you can take your domain and content with you. There's no proprietary platform lock-in beyond what's standard for any hosted website service.

How does Broadly help me get more Google reviews?

Broadly automatically asks every customer for a review by text right after their service is complete — typically the highest-converting moment to ask. The system tracks who has been asked and follows up gently if they don't respond. More reviews directly improve your local search ranking on Google Maps and your conversion rate from search traffic.

Will Broadly respond to negative reviews automatically?

Yes, Broadly's AI Reputation Specialist drafts professional, on-brand responses to every review — positive, neutral, or negative. For sensitive cases, it flags the review for your approval before posting. Future customers see that you respond quickly and care about feedback, which is one of the strongest trust signals on Google and Yelp.

What does Broadly post on social media?

Broadly's AI Social Media Manager posts weekly to your business pages — typically a mix of recent customer reviews, before/after photos, service tips, seasonal offers, and milestone moments. You can review and approve posts before they go live or let them run automatically. Most owners spend zero time on social media after the first week of service.

Does Broadly help me show up on Google Maps and local search?

Yes, Broadly automatically syncs your business info to 70+ directories — including Google Business Profile, Apple Business Connect, Bing, Yelp, and Facebook — so your name, address, phone, and hours are accurate everywhere. Consistent listings combined with more positive reviews are the two strongest ranking signals on Google Maps.

Results, ROI & Comparisons

How quickly will I see results from Broadly?

Most Broadly customers see measurable results within the first 30 days, often during the first week. The AI Receptionist starts capturing missed calls on day one, new reviews show up within two to four weeks, and improved local search ranking typically follows within 60 days. If a single new job covers the cost, the system pays for itself almost immediately.

How is Broadly different from hiring a receptionist?

Broadly costs roughly one-quarter the price of a full-time human receptionist, who typically runs $3,000+ per month with benefits. Unlike a person, Broadly's AI works 24/7, never calls in sick, never takes vacation, and handles unlimited calls, texts, and web chats simultaneously. It also books appointments and updates your CRM automatically.

How is Broadly different from using separate tools like Mailchimp, Yelp, and a website builder?

Broadly replaces five or more separate marketing tools with one platform. Stitching together a CRM, scheduler, review tool, social tool, and website builder typically costs $600+ per month — and they don't share data. With Broadly, every missed call, new review, social post, and website lead flows into a single inbox so nothing falls through the cracks.

Is Broadly worth it for a small business?

Broadly is built specifically for owner-operated local businesses, and over 16,000 of them currently use it. For most service businesses, capturing one or two extra jobs per month covers the entire monthly cost. The bigger return is time — owners get hours back each week because they're no longer chasing missed calls, reviews, and social posts manually.

Industry-specific

Does Broadly work for plumbers, HVAC, and home service businesses?

Yes, home service businesses are Broadly's largest customer segment. Plumbers, HVAC techs, roofers, painters, cleaners, contractors, movers, and landscapers use Broadly to capture every after-hours call, book estimates while they're on a job, and stay top-rated on Google. The AI Receptionist is specifically trained to qualify service-job leads and route urgent calls.

Does Broadly work for salons, barbershops, and beauty businesses?

Yes, salons, barbershops, nail spas, and massage studios use Broadly to fill open chair time, manage Google reviews, and keep their Instagram and Facebook active. The AI Receptionist books appointments around your existing schedule, and the social media tools highlight your work weekly without you having to log in to anything.

Does Broadly work for auto repair shops?

Yes, independent auto repair shops, detailers, towing companies, and auto glass installers use Broadly to capture inbound service calls, book estimates, and rank higher in local search for terms like "auto repair near me." The AI Receptionist qualifies whether a caller needs a tow, a quote, or a service appointment, and routes accordingly.

Technical, Mobile & Security

Is there a Broadly mobile app?

Yes, Broadly has a mobile app for iOS and Android so you can see new leads, customer messages, calendar bookings, and review notifications from anywhere. The app sends push notifications for missed calls and qualified leads so you can call back warm prospects within minutes — even when you're on a job site or between appointments.

Can I integrate Broadly with my existing tools?

Yes, Broadly integrates with common tools like Google Calendar, QuickBooks, Stripe, Zapier, and most major scheduling and CRM platforms. If you already use a service-specific tool — Housecall Pro, ServiceTitan, Booker, Mindbody — your account team will configure the connection during onboarding so data flows between systems automatically.

Is my customer data safe with Broadly?

Yes, Broadly is built on enterprise-grade infrastructure with encrypted data storage, secure authentication, and strict access controls. Customer phone numbers, messages, and contact information are never sold or shared. Broadly is used by 16,000+ local businesses and complies with U.S. data privacy standards and SMS regulations including TCPA.

Can’t find your question? Talk to a specialist.

Standard

Ideal for businesses looking to get started with an AI Chat Receptionist and social lead capture

$399/month

$350 onboarding & setup | Billed monthly

Book a demo
  • AI

    AI Chat Receptionist answers web chat, Facebook, Instagram, and WhatsApp 24/7

  • AI

    Capture and manage every lead in one place with AI-powered CRM

  • Local search grid tracks Google Search & Maps presence with 10 keywords

  • SEO reporting on 3 keywords

  • Reply to Google & Facebook reviews with suggested templates

  • Social post to Facebook & Google all from one spot

  • Keep business info accurate on dozens of sites (Google, Yelp, Apple, and more)

Most Popular

Pro

Perfect for businesses that rely on phone calls and SMS texts to engage and nurture customers

$699/month

$350 onboarding & setup | Billed monthly

Book a demo
  • Everything in Standard

  • AI

    AI Receptionist answers chats, social messages, and SMS texts

  • AI

    AI Reputation Specialist — writes the perfect replies for you

  • AI

    AI Content Creator — write & schedule posts for Instagram, TikTok, and more

  • Missed call SMS text-back — never lose a customer when you can't answer

  • Re-engage past customers with email and SMS text marketing

Premium

Best for businesses that want full AI phone coverage and advanced online visibility

$999/month

$350 onboarding & setup | Billed monthly

Book a demo
  • Everything in Pro

  • AI

    AI Receptionist that answers phone calls with a natural voice (300 mins/month • 10m/call • Unlimited bonus thru mid-2026 • ~$0.10/m overage post-bonus)

  • Books appointments and captures leads by phone calls

  • AI

    AI Reputation Specialist requests and responds to reviews automatically

  • Advanced SEO: 20 keywords, blog posts, backlinks, and local ranking boost

  • Citation Builder — grow citations on hundreds of directories & apps

  • Ensure your website is ADA-compliant with AudioEye accessibility tools

  • Managed services to help create and publish social content

Franchises & Multi-Location

Are you part of a franchise group, or are a large multi-location brand?
Contact our parent company Vendasta for a custom package.
Contact Vendasta

Need just one software tool?

All of our software is also available individually — so you can start with what you need now and scale up anytime.

White speech bubble icon on a red circle

Conversations AI

Starting at
$139/month

Hire an always on AI Receptionist that answers calls, texts, and messages so no lead slips away.

  • Standard | $139/month AI Chat Receptionist: Web chat, Social
  • Pro | $149/month Add AI SMS text, missed call textback
  • Premium | $199/month Add phone call AI Voice Receptionist
White five-pointed star on a solid yellow circle

Reputation AI

Starting at
$79/month

Hire an AI Reputation Specialist to get more reviews and respond faster to build trust with customers.

  • Standard | $79/month Manage reviews on Google and Facebook
  • Pro | $89/month AI Reputation Specialist generates review responses
  • Premium | Call for pricing Request and respond to reviews automatically
White map pin icon on a green circle

iMapping Local SEO & Listings

Starting at
$59/month

Keep your business info accurate across maps, apps, and directories while tracking SEO visibility.

  • Standard | $59/month Google & Facebook sync, track 3 keywords
  • Pro | $99/month Sync to Apple, Bing, Instagram & more. Local SEO Grid
  • Premium | $129/month Sync to 30+ directories, protect your listings
White speech-bubble icon on a solid blue circle

Social Marketing

Starting at
$89/month

Hire an AI Content Creator to make and schedule posts in minutes across Facebook, Instagram, and more.

  • Standard | $89/month Post to Google and Facebook
  • Pro | $99/month AI Content Creator posts to all social sites
White envelope icon with a checkmark badge, on a purple circle

Campaigns Pro

Starting at
$99/month

Email & SMS text marketing. Stay connected with past customers and win more repeat business. Send professional email and text campaigns from one dashboard to promote offers, share updates, and keep your business top of mind.

Audioeye

AudioEye ADA Compliance

$79/month

Protect your business and make your website accessible to everyone. Fix the majority of common ADA issues automatically, stay compliant with accessibility standards, and reduce the risk of lawsuits, all while creating a better experience for your customers.

Pick the service you need

Not ready for a full package? Choose from our individual services — websites, SEO, reviews, and social — all built to deliver measurable growth on their own or together.

3-5 Page Website

Starting at
$99/ month

+ $199 build out fee Launch a fast, modern website built on professional templates. Your site comes fully hosted, supported, and refreshed each year with an annual redesign, so it always looks current and grows with your business.

Search Engine Optimization

Starting at
$299/ month

Grow your visibility on Google and Bing with expert-led, AI-enhanced SEO. We handle audits, technical fixes, local listings, geo-targeted blogs, and backlinks each month to drive long-term search growth.

Social Media Management

Starting at
$199/ month

Get 12 expert-reviewed posts each month across major platforms, plus a quarterly SEO blog. Our team handles captions, visuals, and scheduling so your social stays consistent.

Smiley Icon

One software that does it all

Broadly offers a single end-to-end customer engagement and relationship management solution that helps local businesses attract, convert, and engage leads - all while building a strong online reputation and presence in their area.

Clock face with a curved arrow around it, in front of a purple circle

AI-powered tech without the learning curve

Packed with AI enhancements, our software saves time and delivers results while being simple to use. Broadly integrates with the most popular tools used by local businesses to ensure a seamless experience. You don't need a big team or budget to access cutting edge technology—you just need Broadly.

Dark headset with microphone icon in front of a peach square

A culture of customer support

We strive to provide a 5-star experience to every Broadly customer. Our support team cares about the long-term success of the businesses we serve. We recommend best practices and offer education and training to help businesses get the most out of Broadly.