Broadly Announces Lead Management Software: LeadCentral

Broadly is proud to announce LeadCentral, our new lead management software! As a local business owner, you might be overwhelmed with incoming calls and messages each day. It's difficult to respond in time, yet alone determine who is really interested in working with you. If you've ever wished for a tool that could both respond to and qualify leads for you, you're in luck! Broadly's LeadCentral manages your prospects in real-time and enables you to communicate with leads that our software pre-screens and qualifies you you. We'll tell you more:

Never miss a lead again

Whether a lead messages you on your website, Google, Facebook or other online sources – we’ll gather all your lead’s information for you and drop them directly into your inbox. Our team of inbound specialists qualifies each lead for you and ensures he or she is both interested in working with you, and has complete contact information. We then respond to your new lead right away. No more missing messages or business again due to slow response time, or a busy schedule.

Make communication simple

When you receive a qualified and pre-screened lead, you’ll be the first to know. LeadCentral organizes all of your contact information, from lead to customer, in one centralized list. Qualified and engaged leads from your website, Google, and Facebook get sent straight into your contact list marked with lead tags. You can see your new leads and which contacts you’ve engaged with most recently. Our real-time messaging feature also allows your entire team to communicate with your leads from the same place, so there's no duplicated outreach. Our App seamlessly chooses which communication method your customer prefers -email, text, or call, so you can build better customer relationships.

Manage your entire customer lifecycle

LeadCentral is an incredible addition to our Reviews Platform, and allows you to manage your entire customer lifecycle from start to finish. Unify all lead channels and keep track of significant moments to improve engagement and response time to win and retain more business. When you win new business via LeadCentral, Reviews Platform will take over and allow you to get customer reviews, and keep them engaged throughout your entire relationship.

Conclusion

LeadCentral is a simple solution for managing, engaging, and qualifying leads. LeadCentral and our Reviews Platform allow you to own your contact communication and follow-up. Convert your inbound leads to engaged customers with ease. If you'd like to learn more about LeadCentral, request a demo and see how we can help.