While you're on the job, we're keeping your calendar full.
Roughly $26/day—less than the cost of a single missed lead.
One integrated system that manages your calls, leads, and reputation—automatically.
- Capture every lead and book estimates 24/7
- Get more positive reviews & respond instantly
- Keep your social media active with zero manual effort
- Missed call SMS text-back — never lose a customer when you can't answer
- Capture every conversation with sales coaching insights
- Professional Website — high-converting, live in <7 days
- Get found on 70+ sites like Google and Apple Business
- Drive repeat business with automated email & SMS campaigns
- See exactly where you land in local search
- Completely set up for you by the Broadly team
Thousands of local businesses trust Broadly
“Before using Broadly, we struggled to acquire any level of success with reviews, and now we are top in our market.”
- Glass Doctor Auto of Moorhead
“With Broadly we easily collect reviews across sites. Plus, our website looks professional and we use Web Chat, so when someone engages with our website I can connect with them right through the Broadly Inbox.”
- Leak Sharks
“Our Google reviews increased from 151 before we signed up with Broadly to 239 reviews in just two months.”
- Blessed Oasis Pet Resort
Stop losing jobs to the guy who answers faster.
You're great at your trade, but you can't be on a ladder and on the phone at the same time. Every time a call goes to voicemail, that customer is already Googling your competitor. Broadly's AI Workforce handles the “busy work” so you can focus on the “billable work.”
AI Workforce
Meet your AI Employees that never call in sick
Instead of hiring a full-time office manager, get a suite of tools that work together in one inbox.
Is it worth $799 a month?
A human receptionist costs $3,000+ a month. Piecing together five different software tools costs $600+ and they often don't talk to each other.
The Broadly math is simple: If this system saves just one job a month from going to a competitor, it has already paid for itself. Most of our clients see the ROI in the first 30 days.
Frequently Asked Questions
Real answers to the questions our team hears most often.
How much does Broadly cost per month?
Broadly's AI Workforce Package is $799 per month — about $26 per day. That price includes an AI Receptionist that answers calls 24/7, automated review responses, AI-managed social media posts, a custom-built website, and listings on 70+ directories like Google and Apple Business. New customers may qualify for additional pricing options during onboarding.
What's included in the Broadly AI Workforce Package?
The Broadly AI Workforce Package includes five integrated services in one platform: an AI Receptionist that answers every call, text, and web chat 24/7; an AI Reputation Specialist that responds to Google and Facebook reviews; an AI Social Media Manager that posts weekly; a professional website live in seven days; and listings synced to 70+ directories including Google, Apple Business, Bing, and Yelp. Setup is fully done-for-you by Broadly's team.
Are there any setup fees or hidden costs with Broadly?
No, Broadly has no setup fees, hidden charges, or per-user fees. The monthly price covers everything in the AI Workforce Package — setup, website build, AI tools, listings sync, and ongoing support. We have optional add-ons, such as paid advertising (Google Ads or Meta Ads), which is billed separately if you choose to run campaigns.
Do you offer an annual or paid-in-full discount?
Yes, customers who pay annually receive an additional discount on top of the monthly rate. Ask your account executive about the current paid-in-full offer during your onboarding call — it's the lowest price Broadly offers. The annual plan still includes cancel-anytime flexibility with a prorated refund on unused months.
Why is Broadly $799 a month? What's the value?
Broadly is $799 a month because it replaces five or more separate services for one flat price. A dedicated receptionist costs $3,000+ per month, a marketing agency runs $1,000–$3,000, a website builder plus hosting is $100+, and standalone review and social tools add another $200–$400. Broadly bundles the equivalent of $3,199 in services into a single platform with everything connected.
Is there a contract or long-term commitment?
No, Broadly has no long-term contract. You're billed month to month and can cancel anytime if you're not seeing value. Broadly is built to earn your business every month rather than lock you in. Most customers stay because the system pays for itself within the first 30 days.
Can I cancel my Broadly subscription anytime?
Yes, you can cancel Broadly at any time with no cancellation fees, no penalty, and no minimum term. Just contact your account team or support, and your billing stops at the end of the current month. There's no paperwork and no phone-tree runaround — cancellation is handled the same day.
Does Broadly offer a money-back guarantee?
Broadly's cancel-anytime policy is the guarantee. If you don't see value in your first month, you can cancel and stop being billed — no fees, no questions. Most customers see ROI within the first 30 days because a single new job typically pays for the entire month.
How fast can Broadly be set up?
Your AI Receptionist goes live within 48 hours of signup, and your custom website is ready for review in seven days. Broadly's team handles the full setup — you don't have to configure anything yourself. Most clients start capturing leads on the very first day of service.
Do I have to set up Broadly myself?
No, Broadly is fully done-for-you. Your dedicated onboarding specialist sets up your AI Receptionist, builds your website, syncs your directory listings, and configures your review and social tools. You only need to provide basic business info — services, hours, photos, and how you want calls handled. Most owners spend less than 30 minutes on setup.
Do I need to be tech-savvy to use Broadly?
No, Broadly is designed for owner-operators who don't have time for complicated software. Everything runs in one inbox you can use from your phone, and the AI handles the work in the background. If you can text and check email, you can run Broadly. Your account team also provides ongoing support whenever you need help.
What's Broadly's customer support like?
Broadly provides customer support via phone, email, and chat, plus a dedicated account team for every customer. Most issues are resolved on the same day, and onboarding includes one-on-one walkthroughs. Support is included at no extra cost in your monthly subscription.
How does Broadly's AI Receptionist work?
Broadly's AI Receptionist answers every missed call, text message, and web chat within seconds — 24 hours a day, seven days a week. It greets callers in your business voice, asks qualifying questions, books estimates on your calendar, and texts back any caller who hangs up. You stay focused on your work while it handles the front desk.
Will the AI sound natural to my customers?
Yes, Broadly's AI is trained to sound like a friendly human receptionist, not a robot. It uses natural conversation, your business name, and your specific services and hours. Most customers don't realize they're talking to AI until you tell them — and even then, they're glad someone answered immediately instead of getting voicemail.
Can Broadly's AI book appointments on my calendar?
Yes, the AI Receptionist books appointments and estimates directly on your calendar in real time. It checks availability, confirms with the customer, and sends a calendar invite plus an SMS confirmation. You can customize what types of jobs it can book, how far out it can schedule, and which time slots are protected for personal use.
What happens if I miss a call while I'm on a job?
Broadly's AI Receptionist picks up immediately when you can't answer, qualifies the lead, and either books the estimate or sends you the customer's details by SMS. The system also sends a missed-call text-back to anyone who hangs up before the AI answers, so no caller is ever left wondering whether they reached a working business.
Does Broadly work in Spanish?
Yes, Broadly's AI Receptionist answers calls, texts, and web chats in both English and Spanish, switching automatically based on what the customer speaks. This is built for U.S. service businesses with bilingual customer bases — you don't lose a Spanish-speaking lead just because no one in your shop is at the phone. Onboarding and support are also available in Spanish.
What if I already have a website?
You don't need to start over. Broadly will either upgrade your existing website or build a high-converting landing page designed specifically for your ads and lead capture — whichever serves your business best. Either way, your AI Receptionist, review tools, and listings sync work seamlessly with your current site.
Will I own my Broadly website?
Yes, your website content and domain stay yours. Broadly builds and hosts the site as part of your subscription, but if you ever leave, you can take your domain and content with you. There's no proprietary platform lock-in beyond what's standard for any hosted website service.
How does Broadly help me get more Google reviews?
Broadly automatically asks every customer for a review by text right after their service is complete — typically the highest-converting moment to ask. The system tracks who has been asked and follows up gently if they don't respond. More reviews directly improve your local search ranking on Google Maps and your conversion rate from search traffic.
Will Broadly respond to negative reviews automatically?
Yes, Broadly's AI Reputation Specialist drafts professional, on-brand responses to every review — positive, neutral, or negative. For sensitive cases, it flags the review for your approval before posting. Future customers see that you respond quickly and care about feedback, which is one of the strongest trust signals on Google and Yelp.
What does Broadly post on social media?
Broadly's AI Social Media Manager posts weekly to your business pages — typically a mix of recent customer reviews, before/after photos, service tips, seasonal offers, and milestone moments. You can review and approve posts before they go live or let them run automatically. Most owners spend zero time on social media after the first week of service.
Does Broadly help me show up on Google Maps and local search?
Yes, Broadly automatically syncs your business info to 70+ directories — including Google Business Profile, Apple Business Connect, Bing, Yelp, and Facebook — so your name, address, phone, and hours are accurate everywhere. Consistent listings combined with more positive reviews are the two strongest ranking signals on Google Maps.
How quickly will I see results from Broadly?
Most Broadly customers see measurable results within the first 30 days, often during the first week. The AI Receptionist starts capturing missed calls on day one, new reviews show up within two to four weeks, and improved local search ranking typically follows within 60 days. If a single new job covers the cost, the system pays for itself almost immediately.
How is Broadly different from hiring a receptionist?
Broadly costs roughly one-quarter the price of a full-time human receptionist, who typically runs $3,000+ per month with benefits. Unlike a person, Broadly's AI works 24/7, never calls in sick, never takes vacation, and handles unlimited calls, texts, and web chats simultaneously. It also books appointments and updates your CRM automatically.
How is Broadly different from using separate tools like Mailchimp, Yelp, and a website builder?
Broadly replaces five or more separate marketing tools with one platform. Stitching together a CRM, scheduler, review tool, social tool, and website builder typically costs $600+ per month — and they don't share data. With Broadly, every missed call, new review, social post, and website lead flows into a single inbox so nothing falls through the cracks.
Is Broadly worth it for a small business?
Broadly is built specifically for owner-operated local businesses, and over 16,000 of them currently use it. For most service businesses, capturing one or two extra jobs per month covers the entire monthly cost. The bigger return is time — owners get hours back each week because they're no longer chasing missed calls, reviews, and social posts manually.
Does Broadly work for plumbers, HVAC, and home service businesses?
Yes, home service businesses are Broadly's largest customer segment. Plumbers, HVAC techs, roofers, painters, cleaners, contractors, movers, and landscapers use Broadly to capture every after-hours call, book estimates while they're on a job, and stay top-rated on Google. The AI Receptionist is specifically trained to qualify service-job leads and route urgent calls.
Does Broadly work for salons, barbershops, and beauty businesses?
Yes, salons, barbershops, nail spas, and massage studios use Broadly to fill open chair time, manage Google reviews, and keep their Instagram and Facebook active. The AI Receptionist books appointments around your existing schedule, and the social media tools highlight your work weekly without you having to log in to anything.
Does Broadly work for auto repair shops?
Yes, independent auto repair shops, detailers, towing companies, and auto glass installers use Broadly to capture inbound service calls, book estimates, and rank higher in local search for terms like "auto repair near me." The AI Receptionist qualifies whether a caller needs a tow, a quote, or a service appointment, and routes accordingly.
Is there a Broadly mobile app?
Yes, Broadly has a mobile app for iOS and Android so you can see new leads, customer messages, calendar bookings, and review notifications from anywhere. The app sends push notifications for missed calls and qualified leads so you can call back warm prospects within minutes — even when you're on a job site or between appointments.
Can I integrate Broadly with my existing tools?
Yes, Broadly integrates with common tools like Google Calendar, QuickBooks, Stripe, Zapier, and most major scheduling and CRM platforms. If you already use a service-specific tool — Housecall Pro, ServiceTitan, Booker, Mindbody — your account team will configure the connection during onboarding so data flows between systems automatically.
Is my customer data safe with Broadly?
Yes, Broadly is built on enterprise-grade infrastructure with encrypted data storage, secure authentication, and strict access controls. Customer phone numbers, messages, and contact information are never sold or shared. Broadly is used by 16,000+ local businesses and complies with U.S. data privacy standards and SMS regulations including TCPA.
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