Our Reviews

From 635 reviews
Michael M

Excellent system for follow-up reviews. A little pricey.

Response from business owner

Thanks for your feedback, Michael – we appreciate it! We are glad that our platform is working well for you and your business. We have priced our program to align with the value that it brings, along with the unlimited support and benefits that come with delivering our product and services. We are constantly adding new capabilities – often at no additional cost to existing users – so we hope you can take advantage of those soon!

via Google
Pete E

Through Broadly we tremendously increased our review visibility. Get full training to completely understand the process of reviews and the opportunity in increasing your business. Broadly completes an integral part of our marketing that …

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via Google
Jason Estes

Hassle Free Reviews. I'm way too busy to stay on top of my online reputation...and that is actually one of the most important things a small business needs to succeed. So thank you for handling it for me. Everyone that finds me online says …

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Response from business owner

We strive for hassle free service for our business owner partners, Jason, and we're thrilled to hear that we are delivering on that promise. Great to hear that positive reviews are generating a positive ROI for your business, and thank you for choosing Broadly!

via Google
M&M Home Remodeling Services

The Broadly team has been great to work with. Their product and services work just as represented.

Response from business owner

Awesome to hear, Nick – we appreciate your feedback and partnership!

via Google
Brittany Davenport

The team at Broadly was very helpful and professional. Kazushi made the process easy to understand and always returned my phone calls. We gained about 15 new online reviews in 6 weeks.

Response from business owner

Great feedback, Brittany – we're so glad to hear that you've enjoyed working with Kazushi and that you're seeing results!

via Google
Keith H

Best company I've found of it's kind.

Response from business owner

What a nice thing to say, Keith – we appreciate it!

via Google
John Jeffcoat

Great program, and customer service. They have done exactly what they said they would do for my business.

Response from business owner

You ask, we deliver! Thanks for your feedback and partnership, John!

via Google
Julie DiLeo

Excellent customer service, great follow up and reasonably priced! Thank you Broadly for helping my business continue to grow!

Response from business owner

We're happy to do our part in growing your business, Julie! Thanks for your partnership and feedback!

via Google
Shark D

This service was a God-send for our business. We love contacting our divers after their dive to find out how they liked their trip, and Broadly's help in personalizing that message was awesome! The process to review us was easy, boosting …

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Response from business owner

Excellent! Thanks for taking the time to let us know – we look forward to a lasting partnership!

via Google
Harry L

Great company to work with. Big help to my business.

Response from business owner

We're thrilled to hear this, Harry – thanks for your feedback!

via Facebook
Matthew Crandell

They have done exactly what they said they were going to do. We have two retail locations and I'm collected hundreds of positive reviews.

Response from business owner

Excellent to hear, Matthew – we're thrilled that your stores are getting great reviews! Thanks for choosing Broadly!

via Google
Todd A. St. Ores

I'm liking the results from my using Broadly so far, maybe the coordination of training for a larger group of users ( company sales force) could be improved or standardized, however we've been very happy so far I would recommend this to …

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Response from business owner

Thanks for your feedback, Todd! We'd be happy to discuss scheduling and recording a live training webinar for your team. We'll be in touch to set it up. Thanks again for partnering with us!

via Google
tom mendoza

I am so happy that subscribed with this company. My reviews on Google more than double is less than two months. I wish I would have done it sooner. Highly recommend it.

Response from business owner

Awesome results, Tom! Thanks for sharing your experience so far, and for partnering with us!

via Google
Laszlo Wallenstein

We received about ten 5 star reviews in 2 months, which I love. The only problem I see is that I have to keep track of the customers I already added, so I don't add someone twice or three times. It's not easy on my PC, since the customer …

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Response from business owner

Hi Laszlo, we are really happy you are seeing great results from Broadly. Our system automatically handles duplicate entries so feel free to add somebody without checking to see if they’re already in there. We will not send another message to your customer if they have already received one. Feel free to reach out to your success manager with any additional questions. Thanks for being a Broadly customer!!

via Google
Amanda Pagli/Scherer

Amazing service. Our reviews, especially on Google, have really increased since using Broadly. It also gives us a chance to reach out to customers that felt they didn't have a good experience with us so we may hear out their concerns and …

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Response from business owner

Wonderful to hear, Amanda! We're so glad that you're enjoying working with Pele and having success with the Broadly platform. Thanks for your feedback and partnership!

via Google
John Odegard

I think that Pele has done a good job keeping me in the loop , thank you

Response from business owner

We love Pele, and we appreciate your feedback, John! Thanks for choosing Broadly!

via Google
Glen Keenom

Absolutely know there stuff. They go they extra mile to get it all ✅ done.

Response from business owner

Great to hear, Glen – we appreciate your feedback and partnership!

via Facebook
Brandi N.

Within just a few minutes of the first upload of customers, we had a 10% response rate and roughly 25% by the end of the first run. I love that we can offer customers the ability to share their reviews on their favorite social platform and …

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Response from business owner

Thanks for sharing your experience and results, Brandi! We're so glad that your customers find our platform easy to use, and that you're happy with the results you've seen to date. We appreciate your feedback and partnership – thanks again!

via Google
Blaize Mason

Great company. They deliver on what they promise. Also everyone I have had dealings with are the kindest and most helpful people.

Response from business owner

Great feedback, Blaize! We're happy to help, and glad you partnered with us. Thanks again!

via Google
Michael Valdez

Broadly can add value to any business owner that wants to keep their fingers on their customers pulse. The system utilized is current and their team is effective. It has brought great value to our stores. Thumbs up!

Response from business owner

Great to hear you've seeing the value of our platform, Michael. Thanks for your feedback and partnership!

via Google
Bob Short

Broadly is a great concept for all businesses. You simply send a text or email to all of your customers they can reply with a thumbs up and it will direct them to either Google Facebook or yelp for a review. In today’s generation everything…

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Response from business owner

Thanks for your review, Bob – we're glad to hear that the platform is working for your business!

via Facebook
Diane Hedlund

Joining Broadly was a great decision for my company. Marika is wonderful to deal with. Setup was extremely easy and we are getting more reviews. I highly recommend using this service. It works!

Response from business owner

We're thrilled you enjoy working with Marika, Diane, and even more pleased that you're seeing a positive return on your investment with Broadly. Thanks so much for your review!

via Google
George Zivich

Broadly has made a huge impact on our internet presence which has led to many new customers

Response from business owner

We're thrilled to hear that you've seen a positive return on your investment, George. Thanks for your feedback and partnership!

via Google
Sheila Ramirez

I am so impressed with Broadly and the customer service we receive.

The process is easy and the results are amazing. Customers are choosing our company based on the number of positive reviews. Having Broadly manage our reviews has been one …

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Response from business owner

THANK YOU for your feedback and for choosing Broadly, Sheila! We're thrilled that you have enjoyed working with Trang! We had a great time getting to know you and Tony at the retreat last week, and look forward to a lasting partnership!

via Google
Tracy Webb

We've tried so many ways to receive more reviews, but Broadly REALLY WORKS! Jena and the team are so helpful and responsive. I've recommended them to my friends who run companies and would highly recommend them to anyone trying to gain more…

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Response from business owner

Thank you for your support, Tracy! Couldn't be more pleased that you're seeing the results you set out to get!

via Facebook
Wayne Acosta

I work with Trang , She is easy to work with and Fun also she is

Honest.

Thank You , Wayne

Response from business owner

We're thrilled you're enjoying working with Trang, Wayne – she's the best! Thanks so much for letting us know and for choosing Broadly!

via Google
Tracy Webb

Broadly has generated more reviews on our platforms than other avenue we've tried in the past! Working well and would highly recommend! Excellent customer service!

Response from business owner

We're thrilled to hear that our platform has been the most effective solution for your business, Tracy. Thanks for your partnership and referrals!

via Google
Keith Juneau

We meant Rob Giuffre with Broadly and company at the International Roof Expo Show in New Orleans back in Feb of this year. We were very impressed with Rob's presentation and professionalism so we decided to give it a shot for our new …

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Response from business owner

Thanks for telling your story, Keith! So glad you're seeing the results, and got a new website to boot! Looking forward to many more successes together 🙂

via Facebook
Christi Rocco

We have been using Broadly for my business for about 2 months now and we are very happy with not only the reviews it has prompted our customers to leave, but with the customer service as well. They regularly check in to be sure we aren't …

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Response from business owner

Fabulous feedback, Christi! We're so thankful to hear that you're pleased with our platform and service, and we appreciate your referrals. Thanks for choosing Broadly!

via Google
info hylandentalcare

This is a very good way to keep tabs on how your patients are feeling about their visits to the office. We monitor every review, and discuss it as a team at our morning meeting to determine how we can improve upon our patient's experience …

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Response from business owner

Thanks for your review! We're thrilled to help surface insights on the patient experience at your practice, so that you can identify opportunities to improve. We appreciate your partnership!

via Google
Elliott Bradley

Very good support...

Response from business owner

Thanks for the feedback, Elliott!

via Facebook
Bianka Ross Yankov

Great service and it works! All real reviews nothing fake here. Thanks

Response from business owner

Bianka, so happy to hear about your success so far! Great to have you on board 🙂

via Facebook
Len Bazile

Great App, friendly and professional customer service.

Response from business owner

Thank you, Len! We truly appreciate your business 🙂

via Facebook
Christine Pacheco

Broadly has done a tremendous service to our ratings system, by making it simplified for the small business and consumer to complete a rating for services rendered. I would recommend to anyone that has limited time, but is concerned with …

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Response from business owner

Fantastic feedback, Christine – we're thrilled to hear that you're benefiting from the Broadly platform and enjoy working with our team! Thanks again!

via Google
Joe Cascone

Great people to work with, easy set up and it has increased our reviews ten times over!!

Response from business owner

Great to hear, Joe – we appreciate your feedback, and are pleased to hear that you've seen great results. Thanks for partnering with Broadly!

via Google
Randy Miller

I am so glad that I have used Broadly to generate reviews for our business. Our Google reviews jumped from 8 to 27 in a matter of weeks. We have also increased our Yelp and Facebook page reviews. Very happy with the results. Randy Miller- …

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Response from business owner

We're thrilled to hear that you've seen quick results, Randy – thanks for your feedback and partnership!

via Google
Leonard Bazile

Great Customer Service, and the product works great!

Response from business owner

Excellent, Leonard – thanks for your review!

via Google
Bailey M

We found out about Broadly through a Service Nation Alliance event a couple months ago. Ben was very engaging and gave a great presentation to our company, so we decided to give them a shot. We figured we'd give it a couple months and see …

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Response from business owner

WOW – So glad to hear you're having success with our platform, Bailey! Thanks so much for your kind words about John and Ben as well – we'll be sure to let the team know. Thank you for your support and ongoing partnership!

via Facebook
james meier

Thank you broadly for the great service, your service has driven more reviews on multiple sites for my business Oakmont Auto Care

Response from business owner

We're so glad to hear that Broadly has helped generate more reviews for Oakmont Auto Care, James – thanks for your partnership and review!

via Google
Christy Young

We have had great results, so far, since we began using Broadly. Great team!

Response from business owner

Great to hear, Christy – thanks so much for letting us know!

via Google
Edward Morales

So far so good its been a month now and we have about 10 new reviews on google and 8 on yelp. We are a auto repair shop and it is hard to get reviews unless we do something wrong then we get the negative reviews!

I will stick with them and …

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Response from business owner

Fantastic news, Edward – thanks so much for your feedback and partnership!

via Google
Amber Duggan

Very easy to use. Great customer service.

Response from business owner

We're pleased to hear, Amber – thanks for your feedback!

via Google
George Louvis

I handle marketing and social media for various clients and recommended Broadly to one. He agreed, but a bit reluctantly. We agreed to try one month with some very specific goals.

We've only been customers for about 9 days. Our goal was to …

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Response from business owner

Wow – tremendous results and feedback, George! We're thrilled that the Broadly platform has helped to turbocharge your review generation. Thanks for the quick response and for your partnership!

via Google
Sarah L

We love Broadly! In just a few short weeks, we have received many new reviews, our main goal. Also, the Broadly team has been very helpful in helping us organize our online presence. Most of all, they are super nice!! Thanks, Broadly!!

Response from business owner

Excellent feedback, Sarah – we are thrilled to hear that the Broadly platform has improved your online presence and helped you generate more reviews. We are also so proud to hear that our team members have become trusted partners. Thanks for choosing us, and for your kind words!

via Google
Anthony Lenard

We have gotten amazing results with this company. I would highly recommend this company to anyone who relies on customer reviews.

Response from business owner

Amazing to hear, Anthony! We are SO glad that you've seen results with us, and greatly appreciate all of your referrals. Thanks for your review!

via Google
Nancy Ortega

The Broadly team has been GREAT! Lindsay was always responsive, she listened to our needs, and took the time to coach me! We are in the service industry and reviews helped our business gain credibility to future customers. It's also …

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Response from business owner

Wow, thanks for your feedback, Nancy! We are thrilled to hear that Lindsay's advice has helped you and your business, and that you're seeing a great return on your investment with Broadly. We look forward to a lasting partnership!

via Google
Stewart Hoffman

Broadly is a great tool and really helps our business. Biggest positive we have been able to grow from is being able to communicate with customers who are unhappy for whatever reason and resolve the issues quickly.

Response from business owner

Fantastic, Stewart! We're thrilled that your customer communications have improved, especially in situations that can be resolved quickly. Thanks for your feedback and support!

via Google
Austin Lutz

They've delivered exactly what they said they would and the results have been very good. Filled out reviews have gone up consistently every month.

Response from business owner

Wonderful news, Austin – thanks so much for partnering with us, and for writing a review!

via Google
Andrew Azzano

Top notch! The employees at Broadly are some of the best reps I've had the pleasure of working with. The software is sleek, robust, user-friendly and entirely transparent. Wish I had heard of them sooner. Thank you!

Response from business owner

Excellent, Andrew – we're so glad to hear that our product has been effective for your business, and that you have enjoyed working with our team. Thanks for your review!

via Google
Parker Brothers Window Tinting

We're a 40+ year family business. Everyone in our area knows where to go for their window tinting needs. We weren't expecting Broadly's service to get that many of our customers to actually leave reviews, but it absolutely did. Over the …

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Response from business owner

Thank you for your feedback! It's great to hear that your online reputation is now on par with the quality of service that you provide. We know that this will translate to an effective return on your investment, and we encourage you to ask EVERY customer how they found you and why they reached out. We appreciate your partnership!

via Google
Nathan Harris

We've been using Broadly for just a couple months and it has helped us to raise our overall google rating in just that short amount of time. I would recommend Broadly to anyone.

Response from business owner

Awesome to hear, Nathan – thanks for your review!

via Google
Michelle West

Broadly really goes out of their way to give the customer everything they can. We've thrown a ton of curveballs and both Ed and Andrew at Broadly have jumped at every chance to find the best solutions for us.

Response from business owner

We're committed to creating solutions that work best for you and your business, Michelle. Thanks for the shout outs to Ed and Andrew – they're rockstars! We appreciate your review and continued support!

via Google
Meredith Caplin

Excellent customer service and follow up.

Response from business owner

We're pleased to hear this, Meredith – thanks for your feedback!

via Google
Jeff Rea

So far so good! Broadly has been amazing in keeping my follow ups with my client base more consistent, and getting me feedback that I would not have gotten otherwise.

Response from business owner

We're thrilled to hear this, Jeff – thanks so much for your feedback!

via Google
James Powell

My company is currently using Broadly. So far so good!

Response from business owner

So good to hear, James – thank you for letting us know!

via Google
Andrea Haley

The process to set up as easy and their customer service has been on point

Response from business owner

Excellent, Andrea! We strive for ease of use for you AND your customers! We're glad that you're benefiting from great customer service, too. Thanks for your review!

via Google
Lawrence Sherman

Broadly uses a team approach to assist its customers. It’s technology works well, and ifs customer service is excellent. I highly recommend using this company for business developement.

Response from business owner

We appreciate your feedback, Lawrence! We're glad to hear that Broadly has helped facilitate your business development strategy.

via Google
Mario Alba

Its really nice to know feedback from out customers (good and bad) and its instant. Very glad we signed up.

Response from business owner

Great to hear, Mario – we appreciate your feedback and partnership with Broadly!

via Facebook
Josh Kemerling

Amazing product! Really appreciate Luke and the Broadly Team for helping us to receive more customer reviews! Thanks Broadly!

Response from business owner

Thank you, Josh! We are so thrilled to hear that our platform is delivering results for all of your locations! We greatly appreciate your support and all of your referrals. Thanks again!

via Google
Tucson Tubs

Love it works great and the customer service is GREAT! They are always ready to help!

Response from business owner

Awesome – we're so pleased to hear this! Thanks for your review!

via Google
Wells Services

Perfectly simple system to track client reviews and connect everywhere on the web.

Response from business owner

Great to hear – thanks for your review!

via Google
michael armstrong

Broadly has been great! awesome customer service and they work fast. Broadly's team helped me redesign my website an made it professional and modern. I know I'm the only one in my area using there services and i know it will give me an edge…

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Response from business owner

Thank you for your feedback, Michael! We're pleased to hear that you're happy with your website, our platform, and our team, and happy to help you gain a competitive edge in your markets. Thanks for your partnership!

via Google
Bryan Russo

Broadly is a fantastic service! Easy to use and has great results! I would recommend this to any business over that wants to bolster their online reviews.

Response from business owner

Fantastic feedback, Bryan – we're so glad to hear that you're seeing great results! We appreciate your recommendations and continued partnership!

via Google
Cheryl Pittiglio

Broadly has been a great addition to our customer tracking program, friendly staff and very responsive

Response from business owner

We're thrilled to hear that Broadly fits well into your customer tracking program, Cheryl. Thanks for your feedback and partnership!

via Google
Greg Ritchey

We began using Broadly for my company Southwest Diagnostic Imaging Center and the results have been outstanding. We have gone from 20 reviews that took several years to accumulate to over 300 in a few short month. I would highly recommend …

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Response from business owner

Excellent results, Greg – we're so thankful for your partnership and referrals!

via Google
Brett Lenderman

Excellent Service. Staff was very knowledgeable and assisted throughout the setup process. The actual interface is very user friendly and breaks everything down easily. Would Highly recommend.

Response from business owner

Great to hear, Brett – we appreciate your feedback, and are glad you chose Broadly!

via Facebook
Mary Ellen O'Brien

The Broadly process is super simple to implement. We're extremely happy with the platform and all the employees I've interacted with at Broadly.

Response from business owner

SO glad you're happy with the simplicity of our platform and our team, Mary Ellen. Thanks for your review and for your partnership!

via Google
Cindie Carter

We are loving Broadly. Our customer response rate is much improved using Broadly. Before it was a chore to get a review and now it is so easy. Plus the website integration for reviews is so nice. Support is great. They call and ask if we …

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Response from business owner

Cindie, we're so happy to hear this! Looking forward to our continued partnership 🙂

via Facebook
Mark Abramson

Not everything I thought I was getting, but fantastic astic response rates and our positive reviews have exploded.

Response from business owner

Thanks so much for your feedback, Mark! We're thrilled to hear that your positive reviews have exploded, and we'll connect with you soon to talk about how we can meet your expectations more effectively. We appreciate your partnership with Broadly!

via Google
Eric Piekarczyk

Synergy Power was having a hard time getting our very happy customers to leave reviews. Broadly has helped us get more reviews in 3 months than we got in over a year. And yes, we asked people for reviews, sent emails, etc. But in the end, …

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Response from business owner

Thank you, Eric! We're so happy to hear about your success so far!

via Facebook
Scott Tanaka

awesome service for our business to get customers to respond to the services provided

Response from business owner

Great to hear this, Scott – we appreciate your feedback and collaboration!

via Google
Chris Braund

This is a fantastic way to get feedback from our customers. In just the first month, we’ve received more reviews than in many months prior and some of the comments have been wonderful. Love the integration of reviews into our website.

Response from business owner

Fabulous, Chris! We're so pleased to hear that you've gotten great customer feedback, and that you're showing it off on your website as well. Thank you for your review!

via Google
cindie Carter

Broadly is making getting feedback from our customers so easy. Before it was so complicated to try and get a review. Now Broadly handles it all for us in one easy step. Our reviews have increased exponentially since signing up with Broadly…

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Response from business owner

We are SO glad to hear that we've helped make the process of customer follow-up easy and effective, Cindie. Thanks for taking the time to let us know your feedback, and for your ongoing partnership!

via Google
Joe Sevart

I am very glad I received a call from Broadley. They produce results and have great follow-up.

Response from business owner

Thank you, Joe – we appreciate your feedback!

via Facebook
Joe Sevart

Broadley, is doing everything they said they would. We are very happy so far.

Response from business owner

Excellent, Joe – thanks for your review!

via Google
Ron Werner

I was REALLY hesitant at first to sign up, esp for the cost, afterall, I'm capable of sending an email myself and getting reviews. The challenge was, I wasn't. I am finding this to be a great investment in my business. Its so simple to …

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Response from business owner

WOW – great feedback, Ron – we'll be sure to share your high praise with Natalie and the rest of the team! We're thrilled you decided to partner with us for both your reviews AND your website. Thanks again!

via Facebook
Douglas Brown

I have always been shy about asking my patients for reviews, but Broadly has automated this important part of practice-building for me. They go above and beyond with technical assistance.

Response from business owner

We're so glad you've found a painless way to engage with your patients, Douglas! We're thrilled to hear that our program has become an important part of building your practice as well. Thank you for partnering with Broadly!

via Google
Thomas Stinson

Rare to be able to say this. I own two SEO companies and have a handful of customers using broadly, the service and system and staff are legitimately top notch. Very well worth it.

Response from business owner

Excellent to hear such high praise for our product and team, Thomas – we're glad that the solution provides a value-add to your clients!

via Google
Eric Patterson

One of the best investments I've made for my business. I wish I would have gotten started with them sooner. Huge results and well worth the money!

Response from business owner

We're thrilled to hear you're seeing a positive ROI, Eric – better late than never! Thanks for your feedback and for partnering with us!

via Google
David McKeen

Broadly is simple, and easy to use, and it gets the results that we need.

Response from business owner

Great to hear you're seeing results, David – thanks for your review!

via Google
John Stembel

Easy to use, as generated more reviews from steady customers.

Response from business owner

We're glad to hear, John – thanks for your review!

via Google
Tom Brannam

This is the best money we have ever spent on our business. The app and broadly service makes it painless for customers to leave a positive review. The support from the broadly team went beyond our expectations! Thanks Broadly, we are …

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Response from business owner

We're thrilled to hear that Broadly is paying dividends for your business, Tom! We are thankful for your support and feedback. Thanks for choosing Broadly!

via Google
Anna Montesano

We have been using Broadly for a couple months now and we have had an incredible experience :)! I would definitely recommend their services to any business!

Response from business owner

Excellent, Anna – thanks for sharing your experience and for referring fellow businesses to Broadly!

via Google
Rogers Arkansas

Excellent way to get reviews from your customers. Great way to keep track of who has given reviews & who still needs to be followed up with. Love the system!

Response from business owner

We're so glad to hear that Broadly has been working well for you and your customers. Thanks for your review and for your partnership!

via Google
Eric Piekarczyk

Since we aren't a restaurant, we are in the home improvement space, we were struggling to get our very happy customers to share the experience. Broadly has helped our happy customers share their story, and it's helped us serve customers. …

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Response from business owner

We're so glad to hear that Broadly makes it easy for your happy customers, Eric. Thanks for taking the time to share your experience, and for your continued support!

via Google
Ken Kollwitz

In the last couple months Broadly has REALLY helped me get more reviews for Facebook, Google and Yelp then I was ever able to do on my own and I know it will only get better!

Response from business owner

Thanks Ken! So happy to hear your success story. We look forward to our continued partnership 🙂

via Facebook
Steve Martin

Yes I would up to this point of a little over a month have received about 1/4 reviews from what we entered

Response from business owner

Thanks for your feedback, Steve – we'll be in touch soon to ensure we are on the same page!

via Google
Kevin Bell

We've been using Broadly for a few months now, and it's the only solution we've found that's effective in generating authentic reviews from customers. It's well worth the price if you regularly collect email addresses from your customers …

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Response from business owner

Great to hear that the platform is working well for you, Kevin – thanks for your feedback and for choosing Broadly!

via Google
Aquatic Management

We've had great results using Broadly to get quality feedback from our residents and encouraging folks to post positive reviews online. Highly recommended!

Response from business owner

We're glad to hear that residents are responsive and that you're getting great feedback. Thank you!

via Google
Matthew Hannon

I like the kiosk mode I can hand the client the phone and they input the information which improves accuracy of the data and keeps me disciplined to keep track of the clients. Also improves my chance for getting the reviews. Looks …

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Response from business owner

We're pleased to hear the app is working well for you and your business, Matthew. Thanks for your review!

via Google
James Kilty

I’ve been working with Broadly for a couple months now and I’m already getting great results! Love this service!

Response from business owner

Awesome news, James – thanks so much for your review!

via Facebook
Brian Eichenberg

Not a ‘fake’ review place, but helps steer happy customers to a review site and alerts u to unhappy customers so you can address their concerns

Response from business owner

Yes, Brian – real feedback and reviews from real customers! We're glad that you're seeing the benefit of following up with your customers, and pleased to hear that you're seeing results.

via Google
Dana Brothers Automotive and Diesel

Great for getting reviews form our happy customers.

Response from business owner

Thanks so much!

via Google
Jim K

Love this service, very helpful staff and the service itself works great. It is a very helpful and unobtrusive way of having your customers provide feedback

Response from business owner

We're thrilled that we've been able to help your franchise, Jim – thanks for partnering with Broadly!

via Google
Andy Rozo

I like the service over all but I am not happy with the fact that they do not send an email with links to all the platforms at once. They send one email and start with yelp not google and then they do not send another email for 6 months…

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Response from business owner

Thanks for your feedback, Andy! We'd be happy to clarify your understanding. Our system automatically leads your customers directly to the review sites that they’re active on, so they don’t need to jump through hoops with logins. Our communications are timed strategically so that you are not spamming your customers with endless requests. We will reach out soon to dive into the details. We appreciate your partnership and feedback – thank you!

via Google
Joan Cuenco

Great customer service. Easy to use app. Highly responsive company and valuable product. I enjoy using the app and talking to Broadly personnel. They have a great product that benefits our business. Thank you!

Response from business owner

Thank you, Joan! We are thrilled to hear that you and your business are gaining significant benefits from using our product, app, and service. We appreciate your partnership and feedback!

via Google
lester levy

My experience with the team at Broadly is impeccable

their professional, there Attentive you can tell they actually care and want to help in any way they can

I been Using the firm to handle my reviews for some time and I'm very happy

Thank…

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Response from business owner

So great to hear from a long-time partner, Lester, and thank you so much for calling in and for your kind words. We are committed to your ongoing success, so please feel free to reach out to us whenever the need arises. Thanks again!

via Google
Andrew Rosenthal

We are very new to Broadly but I will say, so far so good. It has been worth the time spent to get the process going and results are evident fairly quickly.

Response from business owner

Thanks, Andrew! Glad you're seeing the results that you want, quickly. Looking forward to continuing our partnership and being a valued part of your team.

via Facebook
christopher laurentino

Happy with the service thus far. We are seeing the 13% response rate, which seems to be industry standard. For a small business, the cost can be a little overwhelming but i dont think its restrictive.

Response from business owner

Thanks for your feedback, Christopher – we're glad to hear that you're seeing the value of our platform. Thanks for partnering with Broadly!

via Google
Ben Fields

Broadly has really helped me to grow my business once I moved to a new city. I had some issues with Google that the Broadly Google team was happy to help me with. Once those issues we're resolved, things have been going great. They help me …

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Response from business owner

Glad to hear that we were able to help sort things out for your move, Ben – we appreciate your partnership and feedback!

via Google