Our goal is to put your local business in the spotlight. Positive online reviews help your business stand out from your competition online, and are proven to get you even more business.

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One-Click Reviews (Email & Text)

Broadly’s online review platform automates customer feedback with a one-click process, so you can focus on running your business. We ask your customer about their experience with you via a branded email or text. Broadly makes it simple for your customer to leave you a review – whether its on Google, Facebook, TripAdvisor, Nextdoor, or any other review site!

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Real-Time Feedback

Follow up with your customers to gain real-time feedback about their experiences with your business. You’ll gain immediate insight into what your customers love about your services and even have the power to address any issues swiftly and privately. This helps your business improve internal processes and more effectively serve your customer needs.

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SEO-Optimized Review Stream

Automatically publish your online reviews directly on your website. We’ll drop our patent-pending code on your site, and show off your 4 and 5-star reviews from Google, Facebook, and TripAdvisor. The review stream enhances your website’s Search Engine Optimization (SEO) and updates website content, so you have a better chance at showing up on local search results.

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Reporting and Insights

Gain actionable insights with your Broadly reporting features. Reporting and insights will help you learn what’s working, and improve your customer relationships. Monitor your growth with these features:  

  • Automated Weekly Report: weekly online reviews, private feedback, and customer recommendations
  • Multi-Location Dashboard: track progress by location over time
  • Team Scorecard: track and understand customer interactions by team member and identify trends to reward exemplary employee performance
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500+ Integrations and Counting

Broadly makes customer feedback even easier by connecting with your existing software. We integrate with everything from management systems, accounting and invoicing software, marketing platforms, and appointment scheduling platforms. Use Quickbooks Online or Quickbooks Desktop? No problem. If you’re looking to connect with more industry-specific software, like Dentrix, NapaTracs, Gingr, or ServiceMonster, we’ve got you covered.

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Business reviews online CRM integration Broadly
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Dedicated Customer Success Team for Life

Broadly will provide you with unlimited customer support:

  • Broadly Dedicated Support Team

    Dedicated Support Team

  • Broadly Same Day Phone Support

    Same Day Phone Support

  • Broadly Personalized Success Strategy

    Personalized Success Strategy

  • Quarterly Business Reviews

  • Targeted Marketing Campaigns

    Targeted Marketing Campaigns

  • Broadly SMB Marketing Advisor

    SMB Marketing Advisor

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Who We Work with

Broadly works for businesses seeking to attract local consumers

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Additional Services

Website Design

Website Design

Broadly also specializes in building SEO-friendly, mobile responsive websites!

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Web Chat

Web Chat

Engage leads with ease!

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Facebook Advertising

Facebook Advertising

Broadly can take your reviews to the next level by promoting them on Facebook!

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Email Campaigns

Email Campaigns

Broadly builds custom email campaigns to get your message out!

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Logo Design

Logo Design

Broadly can create a new or revamped logo for your business!

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Lead Central

Lead Central

Qualify and engage leads with ease!

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Get Great Reviews

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Partner with Broadly and start generating fresh traffic with ease.