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Central Park Pet Retreat

Central Park Pet Retreat is a dog and cat boarding center located in Salt Lake City, Utah. They focus on providing pets with a safe, stimulating & fun home away from home – all while ensuring that pet moms and dads can rest easy knowing their pets are in good hands.

  • Shape Salt Lake City, UT
  • Joined in 2016

Favorite Feature: Ease of Use

Rick Cromar, owner of Central Park Pet Retreat, found it challenging and awkward to ask his clients for reviews. His clients would consistently promise to write reviews, but simply wouldn’t due to the challenge of finding the business pages online. Broadly’s software made it simple for Central Park Pet: they add new customers to Quickbooks as usual, Broadly automatically sends the customer a request for a review, and the customer is only one-click away from leaving them a five-star review!


The Results: Reviews, Revenue & Rebrand

When Rick started Broadly he had 40 Google reviews with a 4.9 star-rating and the reviews simply weren’t growing. Today, the business has 135 reviews on Google, and has been able to maintain their 4.9 star-rating. As a result, their online visibility has skyrocketed & they now rank above many top competitors. Central Park Pet Retreat’s net revenue is 10% higher than it was a year ago, and as a result of the added revenue he’s able to spend more on marketing efforts including a new website, new logo & new branding! Reviews have been a main driver of success for business and Rick is loving how easy they’ve become.


From The Owner

When I ask my clients, ‘how did you find me?’ They say, ‘I did a search online, I read your reviews and yours are the best.’ That’s money in the bank.


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