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Quality Pool Service

Quality Pool Service, Inc. does both commercial and residential pool maintenance. This includes weekly services, remodels and renovations, as well as specialty services like acid washes and tile cleaning. Owner, Rustin Genet is committed to providing the highest level of swimming pool maintenance and repair at incredibly competitive rates.

  • Shape Gilbert, AZ
  • Joined in 2017

Favorite Feature

Monitoring Feedback

Having an online reviews platform has sharpened Quality Pool Service’s focus on delivering stellar customer service. Catching negative feedback allows Quality Pool Service to improve their process and ensures that their customers are well-cared for. The team looks at their weekly report card from Broadly to see those who would and wouldn’t recommend their business to others, and have developed a better understanding of their unsatisfied customers, internal issues, and potential solutions. The entire team understands that their customers are grading them online, and strive for perfection!


The Results

New Customers

It’s been an exciting success story for Quality Pool Service since partnering with Broadly. In the first three months, Quality Pool Service has increased their customer base by 15%. As a result, they’ll be hiring in the upcoming weeks to support their business growth and customer saturation.


From The Owner

Our customer base has grown 15% in the first 3 months since adding Broadly. Having an online reviews platform has sharpened our focus on delivering stellar customer service.


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