SF Business Times: Broadly makes customer online reviews easy for small businesses Page 1 September 14, 2018

As summarized in an article by Nathan Falstreau with the San Francisco Business Times: For small businesses, navigating social media and online review sites can seem daunting. Broadly aims to bridge the gap via an online and mobile app that helps streamline customer reviews and communication through webchats. “We help with getting customer reviews online […]

icon/arrow-grey
Tested, Tried and Successful: Broadly among top software solutions for spa retailers Page 1 August 14, 2018

As summarized in an article in SpaRetailer by Andrew Lisa:  You Earned the Reviews—Now Go Get Them When it comes to online reviews, spa retailers are a lot like NFL field goal kickers. Do your job right 99 times, and all is quiet. But if you miss one makeable kick, you’re an instant villain. That, according […]

icon/arrow-grey
Broadly Joins CDK Global Partner Program Page 1 August 1, 2018

HOFFMAN ESTATES, IL – AUGUST 1, 2018 – Broadly announced today that it has become a participant in the CDK Global Partner Program. As a member of one of the largest third-party partner programs in the industry, Broadly is now part of a marketplace of applications and integration choices developed to help automotive dealers succeed. […]

icon/arrow-grey
Podcast: Broadly CEO Josh Melick Joins "Heard on the Street" with Mike Boland Page 1 July 25, 2018

As summarized in StreetFight: Word of mouth has been a leading form of local marketing for more than a century. But in a digital age, the name of the game is harnessing it by combining “IRL” chatter with the power of software and network effect. This is the bread and butter of Broadly, whose CEO and […]

icon/arrow-grey
Podcast: Josh Melick Discusses the "Art Of The Demo" Page 1 July 2, 2018

On the latest episode of Above the Cloud, hosted by Charles Laughlin, Josh discusses the problems Broadly solves on behalf of local business owners. Additionally, Josh shares insights on how the sales demo brings the Broadly platform to life, and how modern consumers are ditching phone calls in favor of messaging with local businesses. Above the […]

icon/arrow-grey
#SFSNYC: Broadly CEO: Brick-and-Mortars Need to Become Messaging Centers Page 1 June 6, 2018

As summarized in an article on StreetFight by Anna Kramer:  Phone calls and contact forms are dead, but what about websites? Not so much, said Josh Melick, CEO of Broadly, at Street Fight’s annual summit in New York Wednesday. Consumers no longer want to talk on the phone, Melick said. Instead, they expect the ability to […]

icon/arrow-grey
The ‘Best’ Entry Point for SMB Tech Marketing? Broadly Bets on Reviews Page 1 June 6, 2018

As summarized in a localonliner post by Peter Krasilovsky: What are the best tech “entry points” for SMBs? E-newsletters? Point of Sales? Listings Management? CRM? Broadly CEO Josh Melick is betting that it is customer reviews. They tend to spur vital customer-SMB “conversations” that lead to business leads and engagement, he says. Melick believes reviews are even […]

icon/arrow-grey
CEO Josh Melick Provides Insights into the New Market for SMB Services Page 1 May 3, 2018

CHICAGO, IL – At LSA18, an industry conference hosted by the Local Search Association, Broadly’s CEO and Co-Founder Josh Melick provided his perspective on how changing consumer habits are pushing SaaS companies and other providers to adapt and evolve to more effectively serve local businesses. The panel, moderated by Neal Polachek, also included Louise Lachmann […]

icon/arrow-grey