Engage Mobile App allows your business to easily communicate with your customers. Our mobile app allows you to manage your online reputation and customer communications from any device, in real-time.

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In-App Messaging

Now you can truly own your customer communication. Always be available for your customers, and chat with them seamlessly on their preferred platform – email, text, or call. Our real-time messaging allows your team to communicate with your customers all from one place. Enable your team to be more accessible and build better relationships through personalized communication. 

communicate with your customers with real-time messaging
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Push Notifications

Easily keep track of important events within your App. If an urgent event occurs like receiving a new message or review, you’ll be the first to know. Your team can keep track of notifications and campaign results with push notifications, no problem.

Push Notifications
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Contact List

Now all of your contact information is at your fingertips! Centralize all of your contact information and view recent conversations with ease. See which contacts you’ve engaged with most recently, or add new contacts to the app individually or in bulk.

Lead contact information is at your fingertips
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View all feedback

View all of your reviews and customer feedback from the App. See your most recent reviews, who wrote them, and what platform they are on. Click through each review to reply to both positive and private feedback directly from the app.

Online Reputation Management Reviews
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Team Scorecard

For local businesses with multiple team members, Broadly provides feedback at the employee level. This feature helps you track and understand customer interactions by team member, enables you to identify trends and reward exemplary employee performance. The Team Scorecard provides insight into your overall customer experience, and allows you to improve your business.

Broadly Team Scorecard
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Activity History

Keep track of everything! Your activity history allows you to manage all of your customer engagements in one place. This feature tells the whole story of each customer from start to finish – including their sentiment and responses. Once a customer is added, each action will be tracked in-app including reviews, messages, and future activities. 

Broadly Activity History App
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Dedicated Customer Success Team

Broadly provides you with unlimited customer support:

  • Broadly Dedicated Support Team

    Dedicated Support Team

  • Broadly Same Day Phone Support

    Same Day Phone Support

  • Broadly Personalized Success Strategy

    Personalized Success Strategy

  • Broadly Quarterly Business Reviews

    Quarterly Business Reviews

  • Targeted Marketing Campaigns

    Targeted Marketing Campaigns

  • Broadly SMB Marketing Advisor

    SMB Marketing Advisor

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Who We Work with

Broadly works for businesses seeking to attract local consumers

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Broadly Additional Services

Website Design

Website Design

Broadly also specializes in building SEO-friendly, mobile responsive websites!

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LeadCentral (new!)

LeadCentral (new!)

Qualify and engage leads with ease!

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Facebook Promoted Reviews

Facebook Promoted Reviews

Broadly can take your reviews to the next level by promoting them on Facebook!

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Get Great Reviews

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Partner with Broadly and start generating fresh traffic with ease.