Feedback helps local businesses grow. Broadly lets you receive customer feedback to create actionable insights for your business and your team.

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What is customer feedback?

Customer feedback is the lifeblood of any good business. Whether your feedback comes from a colleague, friend, or family member, we encourage you to listen. Feedback comes in all forms: reviews online, customer surveys, emails, word-of-mouth or even performance reviews. Positive or negative, feedback can have a powerful impact on growth because you can get a fresh perspective, and get new ideas that you may not have thought of before.

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Customer feedback helps your business:

  • Increase customer satisfaction

  • Build a strong reputation

  • Identify your business advocates

  • Identify at-risk customers

  • Win more business

  • Fix broken processes

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Your most unhappy customers are your greatest source of learning. – Bill Gates

 

 

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Dedicated Customer Success Team

Broadly provides you with unlimited customer support:

  • John Gerringer Customer Success Manager

    Dedicated Support Team

  • Broadly Same Day Phone Support

    Same Day Phone Support

  • Allison Novello Customer Success Manager

    Personalized Success Strategy

  • Quarterly Business Reviews

  • Targeted Marketing Campaigns

    Targeted Marketing Campaigns

  • Maggie McCormick Customer Success Manager

    SMB Marketing Advisor

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Who We Work with

Broadly works for businesses seeking to attract local consumers

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Additional Services

Website Design

Website Design

Broadly also specializes in building SEO-friendly, mobile responsive websites!

Learn How
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Get Great Reviews

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Partner with Broadly and start generating fresh traffic with ease.