Feedback helps local businesses grow. Broadly lets you receive customer feedback to create actionable insights for your business and your team.

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What is customer feedback?

Customer feedback is the lifeblood of any good business. Whether your feedback comes from a colleague, friend, or family member, we encourage you to listen. Feedback comes in all forms: reviews online, customer surveys, emails, word-of-mouth or even performance reviews. Positive or negative, feedback can have a powerful impact on growth because you can get a fresh perspective, and get new ideas that you may not have thought of before.


Customer feedback helps your business:

  • Increase customer satisfaction

  • Build a strong reputation

  • Identify your business advocates

  • Identify at-risk customers

  • Win more business

  • Fix broken processes


Your most unhappy customers are your greatest source of learning. – Bill Gates




Dedicated Customer Success Team

Broadly provides you with unlimited customer support:

  • John Gerringer Customer Success Manager

    Dedicated Support Team

  • Broadly Same Day Phone Support

    Same Day Phone Support

  • Allison Novello Customer Success Manager

    Personalized Success Strategy

  • Quarterly Business Reviews

  • Targeted Marketing Campaigns

    Targeted Marketing Campaigns

  • Maggie McCormick Customer Success Manager

    SMB Marketing Advisor


Who We Work with

Broadly works for businesses seeking to attract local consumers


Additional Services

Website Design

Website Design

Broadly also specializes in building SEO-friendly, mobile responsive websites!

Learn How

Get Great Reviews

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Partner with Broadly and start generating fresh traffic with ease.