grow your business

BROADLY SPEAKING

Get Broadly Blog updates in your inbox

















Web Analytics: Organic Traffic

A focus on web analytics is extremely important, in order to understand how prospective customers are finding your business. A solid grasp on organic traffic, or visitors that are coming to your website ...

Broadly Q&A: Gwyndows Window Cleaning

Broadly Q&A features our local business partners. This week, we are sharing our conversation with Robin Hall, who owns and operates Gwyndows Window Cleaning in Austin, Texas: How long have you been in ...

How to Flag and Fix an Inappropriate Google Review

There is nothing better than receiving a positive online review from a satisfied customer. This proves that you are doing something right and that your customers are taking notice. On the other hand, there ...
increase your car rental business case study

Broadly Q&A: City Rent-A-Car

Broadly Q&A features our local business partners. This week, we are sharing our conversation with Joe and Paul Blandino, who own and manage City Rent-a-Car in San Francisco, California. Pictured above (from left): ...
remove yelp review

Yelp: How to Report an Inappropriate Online Review

When it comes to online reviews, Yelp has a certain way of doing things. From filtering reviews to removing those considered inappropriate, business owners must understand how the system works. It’s important to ...
grow your small business

Broadly Q&A: Art Tile

Broadly Q&A features our local business partners. This week, we are sharing our conversation with Patrick Feely, owner of Art Tile, in Oakland, CA. Feely has deep expertise in the natural stone industry, ...
3 Ways to Use Social Media to Improve Customer Service

3 Ways to Use Social Media to Improve Customer Service

According to Zendesk, “40% of people begin purchasing from a competitive brand because of its reputation for great customer service.” Additionally, a study cited that it takes 12 positive customer experiences to make ...
mobile friendly websites

Here’s Why You Should Never Buy Reviews

With so many benefits of online reviews, it’s only natural to focus your time and energy on collecting as many as possible. But what happens if your customers aren’t interested in leaving a ...